Frequently Asked Questions

Tjackets has the easiest payment method and accessible payment gateways. We accept Mastercard, American Express, Visa, Discover, and Paypal cards for payments.

If the order is not shipped you can make changes to it. For this, you need to get in touch with customer service to update your order’s status.

Once you are done with the payment for the order, we send order details and further information via email to you.

We take 5-8 business days so as to make safe and secure deliverables. However, if it takes more than the estimated time, you can contact us freely. Our customer service agents work to assist you 24/7.

In case you have any problem, instantly contact our Customer Service Team. Discuss your issue with them to proceed with the exchange process.

Luckily, yes, you can track the order throughout the way. We send tracking details to your email and by visiting our website, tracking orders are possible.

Yes, we have our exchange policy. As you get directions from the Customer Care Service Team you merely need to send back the product to us without using it within 7days.

We have our special team for assisting you 24/7. You can contact us using this information [email] for further discussion.